Terms of Service

These terms cover two things: your use of this website, and the basics of how we work when you hire LiteSite. Every project also gets its own written proposal — if anything here conflicts with a signed proposal, the proposal wins.

Who we are

LiteSite builds websites, software, and automations for small businesses, operating from the United Kingdom. You can reach us at info@litesite.uk.

Using this website

The content on this site is for general information. We work to keep it accurate, but it isn't advice tailored to your situation — that's what the free consultation is for. Don't misuse the site: no attempting to break it, scrape it abusively, or use it for anything unlawful.

Quotes and pricing

Project work starts with a paid discovery phase, after which you get a fixed price in writing. That price doesn't creep. If you ask for changes mid-project that affect cost or timeline, we'll tell you the impact and get your sign-off before building anything.

Payment

Payment schedules are set out in each proposal — typically staged across the project rather than everything up front. Invoices are due within the period stated on them.

Your materials

Anything you give us to do the work — logos, copy, photos, data, access to your systems — stays yours, and you confirm you have the right to let us use it.

Ownership of the work

When a project is paid in full, everything we built for you is yours: code, designs, domain, hosting, and documentation. We may use open-source components and our own pre-existing tooling, which stay under their respective licences, but nothing about that stops you from owning, changing, or moving your project. We may showcase completed work in our portfolio unless you ask us not to.

Third-party services

Projects often rely on third-party services — hosting, payment processors, email providers, APIs. Those services have their own terms and fees, the accounts are set up in your name, and we can't be responsible for changes those providers make.

What we promise — and what we can't

We'll do the work with reasonable skill and care, and we fix defects in what we built. We can't guarantee business outcomes like revenue or rankings, and we're not liable for indirect losses. Our total liability for any project is capped at the amount you paid us for it. Nothing in these terms limits liability that can't legally be limited.

Ending a project

Either side can end a project with written notice. You pay for the work completed up to that point, and we hand over everything produced so far.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Questions

Anything unclear? Email info@litesite.uk — we'd rather explain it plainly than hide behind legalese.